Returns & Exchanges
At SEVENFRIDAY, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, you can return or exchange any item within 14 days of receipt, provided it is in its original, unworn condition.
Return Process
- 1.Initiate Your Request
Contact our customer support team or log into your account portal to request a Return Merchandise Authorization (RMA) number within the 14-day window.
- 2.Prepare the Package
Securely pack your item in its original SEVENFRIDAY box, including all protective stickers, documentation, and the warranty card to ensure a full refund.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you keep the tracking receipt for your records.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the returned item, your refund or exchange will be processed within 5 to 7 business days to your original payment method.